Privacy Policy

Last updated: April 2026

Who We Are

Dall Cleaning Company is a professional exterior cleaning company based in Fareham, Hampshire, UK. Our website address is: www.dallwindowcleaning.co.uk. You can contact us at info[at]dallcleaningcompany[dot]co[dot]uk or by calling 01329 339146.

What Data We Collect

When you use our contact form or request a quote, we collect the following personal information:

  • Your name
  • Your email address
  • Your phone number (if provided)
  • Your message or enquiry details

We may also collect standard technical data automatically, including your IP address, browser type and pages visited, through cookies and analytics tools.

How We Use Your Data

We use the information you provide to:

  • Respond to your enquiry or quote request
  • Arrange appointments and carry out our services
  • Send occasional service-related communications
  • Improve our website and user experience

We will never sell your personal data to third parties or use it for unsolicited marketing without your consent.

Legal Basis for Processing

Under UK GDPR, we process your personal data on the following legal grounds:

  • Legitimate interest — to respond to enquiries and provide our services
  • Contractual necessity — to fulfil agreed cleaning services
  • Consent — where you have explicitly agreed to hear from us

How Long We Keep Your Data

We retain personal data only for as long as necessary. Enquiry data is typically kept for up to 24 months. Client records relating to completed work may be kept for up to 6 years for accounting and legal purposes.

Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to or restrict how we process your data
  • Withdraw consent at any time

To exercise any of these rights, please contact us at info[at]dallcleaningcompany[dot]co[dot]uk.

Cookies

Our website uses cookies to improve your browsing experience and analyse site traffic. You can control cookie settings through your browser. By continuing to use our website, you consent to our use of cookies in accordance with this policy.

Third Party Services

We may use third party services including Google Analytics and contact form plugins. These services may collect data in accordance with their own privacy policies. We ensure any third parties we work with are GDPR compliant.

Data Security

We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss or misuse.

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated date at the top.

Contact & Complaints

If you have any concerns about how we handle your data, please contact us at:

Dall Cleaning Company
Fareham, Hampshire, UK
info[at]dallcleaningcompany[dot]co[dot]uk
01329 339146

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.

Scroll to Top